Refund policy
Refund Policy
At Pixels Studio Labs, we strive to provide high-quality digital products and a great customer experience.
Due to the nature of digital products, all sales are generally final and non-refundable once the product has been delivered or accessed.
However, we may offer a refund under the following circumstances:
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You did not receive the product within the stated delivery timeframe.
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The file is corrupted, incomplete, or inaccessible.
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You were charged multiple times for the same order.
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You received the wrong product.
To request support or a refund review, please contact us within 7 days of purchase at:
Please include:
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Your order number
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Proof of purchase
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A description of the issue
Refund requests are reviewed on a case-by-case basis.
Non-Refundable Situations
We do not offer refunds for:
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Change of mind
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Accidental purchases
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Failure to read the product description
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Incompatibility with third-party software or platforms not listed in the product requirements
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Digital products that have already been downloaded, accessed, or delivered successfully
Delivery Policy
All products sold on this website are digital products. No physical items will be shipped.
Orders are processed digitally and delivered via email or download access within the stated delivery timeframe.
Chargebacks & Fraud
Any fraudulent chargebacks or payment disputes may result in access revocation and permanent restriction from future purchases.
Need Help?
For any questions regarding your order, please contact: