Welcome to Pixel Studio Labs.
This Shipping Policy applies to all purchases made through our website www.pixelstudiolabs.com
We sell both digital and physical products to customers across India and globally.

1. Digital Products

• Delivery Method:
  All digital products (such as software, design templates, digital files, or licenses) are delivered electronically to your registered email address.
• Delivery Time:
  Delivery is usually instant after successful payment. In some cases, where manual payment verification is required, it may take up to 24 hours.
• Shipping Address Requirement:
  Although digital delivery does not require physical shipping, customers are required to enter their billing and shipping address, email, and phone number at checkout for record and verification purposes.
• Confirmation of Delivery:
  You will receive an email confirmation with your order details and download/access instructions once payment is verified.

2. Physical Products

• Shipping Coverage:
  We ship physical goods within India and to select international locations.
  Please ensure your delivery address is complete and accurate.
• Processing Time:
  Orders are typically processed within 2–4 business days after payment confirmation.
• Estimated Delivery Time:
  • Within India: 5–10 business days
  • International: 10–20 business days (depending on location and customs clearance)
• Shipping Partners:
  We use trusted courier services such as DTDC, Blue Dart, Delhivery, and India Post for domestic shipping, and FedEx, DHL, or similar carriers for international shipments.
• Tracking Information:
  Once your order is shipped, a tracking ID will be shared with you via email to monitor the delivery status.
• Shipping Charges:
  Shipping costs are calculated at checkout based on product weight, dimensions, and destination.
  Some products may qualify for free shipping.

3. Customs, Duties, and Taxes

For international orders, customs fees, import duties, or taxes may apply and are the responsibility of the customer. These vary by country and are not included in our product prices or shipping fees.

4. Order Confirmation & Communication

• You will receive an order confirmation email after checkout.
• Once your order (digital or physical) is processed, you’ll receive a delivery or download confirmation email.
• All updates and customer communications are sent to the registered email address.

5. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Pixel Studio Labs
📧 Email: support@pixelstudiolabs.com
🌐 Website: www.pixelstudiolabs.com